Returns & Exchanges

At actually fair., we want you to love your beauty routine, which is why we offer a 30-day window for returns on products that don't meet your expectations. We believe in transparency and fairness, ensuring a seamless process for every customer.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all safety seals are intact for a full refund eligibility.

3

Ship It Back

Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing